Sunday, March 23, 2008

Who Thought This Was a Good Idea?

After Vern's surgery, we had to get some prescriptions filled. Our local grocery store/drug store just built a fancy new store with a drive thru pharmacy.

We used it for the first time, and this is what we found.

Now really. Who thought this was a good idea? Most people who are using the drive thru at the pharmacy are either too sick to go into the store themselves or have someone in their family who is too sick to go into the store.

Is a phone handset that is used by every single person, sick or not, really the best idea for a drive thru pharmacy? I'm not even a germaphobe, and it made me queasy to touch it.

I can just hear the marketing pitch for this one.

"So, what's a way to not only retain our current customers, but also ensure that we get NEW customers. . . "